Shipping & Delivery Policy

Last updated: 8 October 2026

No physical shipping

Pixtale Growth is an online software service. We do not sell or ship any physical products, so there are no shipping charges or delivery addresses involved.

How your plan is delivered

Your paid plan is activated instantly on the Pixtale Growth account you were logged in with when you paid. You can start using it right away at thepixtale.com from any device, anywhere in the world.

Delays

Activation normally takes a few seconds. If your plan is not active within 30 minutes of a successful payment, contact us with your payment ID and registered email and we will activate it manually.

Contact

When your plan becomes active

Individual and Enterprise switch on automatically as soon as the payment is confirmed, usually within a few seconds. You will see your new plan on your account page and a confirmation email is sent to your registered address. If a payment succeeds but your plan has not changed after 15 minutes, contact us with your payment ID and we will activate it manually.

Customers outside India

For payments made outside India, checkout is handled by Dodo Payments, our reseller and Merchant of Record. Delivery works the same way: access is online and immediate, with nothing shipped.